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Pricing

Simple subscriptions. Professionally managed IT.

Choose the management your business needs, with clear monthly pricing that grows with your team.

Managed IT & Security for Growing Businesses

Retrisa manages your accounts, devices, security and business technology through one predictable monthly subscription.

Basic

$50per user per month

For businesses that want their accounts, devices and everyday security properly managed.

Includes:

  • Microsoft 365 or Google Workspace administration
  • Standard employee account onboarding and offboarding
  • User accounts, permissions and multi-factor authentication
  • Management of one Windows or Mac computer per user
  • Management of one iPhone, iPad or Android device per user
  • Operating-system and supported application updates
  • Endpoint protection and security policy management
  • Encryption and local administrator controls
  • Monthly IT health reporting
Choose Basic

Premium

From$75per user per month

The final per-user price depends on the servers, office network equipment and backup scope agreed with you.

For businesses that also need managed backups and oversight of their office infrastructure.

Includes everything in Basic, plus:

  • Microsoft 365 or Google Workspace backup
  • Management of agreed servers and their backups
  • Management of agreed office firewalls, switches and Wi-Fi
  • Scheduled security reviews
  • Scheduled backup recovery testing
  • Expanded reporting on infrastructure and backup health
Choose Premium

Not sure which plan fits? Get Your IT Health Assessment and we’ll recommend the right one.

Compare

Compare Basic and Premium

Both plans are priced per managed user. Premium adds managed backup and oversight of your office infrastructure.

What the Basic and Premium plans include
What we manageBasicPremium
Accounts & access
Microsoft 365 or Google Workspace administrationIncludedIncluded
Standard employee account onboarding and offboardingIncludedIncluded
User accounts, permissions and multi-factor authenticationIncludedIncluded
Devices
One Windows or Mac computer per userIncludedIncluded
One iPhone, iPad or Android device per userIncludedIncluded
Operating-system and supported application updatesIncludedIncluded
Encryption and local administrator controlsIncludedIncluded
Security
Endpoint protection and security policy managementIncludedIncluded
Scheduled security reviewsNot includedIncluded
Backup & office infrastructure
Microsoft 365 or Google Workspace backupNot includedIncluded
Agreed servers and their backupsNot includedIncluded
Agreed office firewalls, switches and Wi-FiNot includedIncluded
Scheduled backup recovery testingNot includedIncluded
Reporting
Monthly IT health reportingIncludedIncluded
Expanded infrastructure and backup health reportingNot includedIncluded

Scope

What sits outside the subscription

The plans cover ongoing management. These are agreed or paid for separately, so there are no surprises later.

Onboarding

Company onboarding (quoted after assessment): the one-time work to bring your environment up to the managed standard before the subscription starts.

Employee onboarding and offboarding (included): a new starter’s accounts, access and MFA, and removing them when someone leaves. Preparing or installing their computer is not included.

Licenses and hardware

  • Microsoft 365 or Google Workspace subscriptions and any other required third-party licenses are paid to the vendor or reseller, not to Retrisa.
  • Computers, phones, servers and network equipment are purchased separately.
  • Backup service costs for Premium’s agreed scope are included in its subscription.

Also quoted separately

  • Additional devices and larger or more complex environments. Beyond one computer and one mobile device per managed user. Built into an agreed subscription quote.
  • Preparing or installing new or replacement computers. Standard onboarding covers a new employee’s accounts and access, not their hardware setup.
  • Day-to-day employee helpdesk and troubleshooting. The plans cover administration, maintenance and security management.
  • Major projects. For example migrations, office moves or new systems. Scoped and quoted before work starts.

Example: a 20-person team

Basic: 20 users × $50
$1,000 per month
Premium: 20 users × from $75
From $1,500 per month

Not included in these figures: Microsoft 365 or Google Workspace licenses, hardware, initial onboarding (quoted after the assessment), devices beyond one computer and one mobile device per user, and major projects. An illustration only; final pricing and scope are agreed before work starts.

Retrisa Portal

A clearer view of your IT.

The Retrisa Portal is the executive dashboard included with every subscription. It shows business owners how their technology is doing, in plain language:

  • Device health

    Whether computers and phones are up to date, encrypted and protected.

  • Security status

    Multi-factor authentication, access and anything that needs attention.

  • Backup status

    Where backup is in scope: whether backups ran and when recovery was last tested.

  • Monthly activity

    What was done in your environment this month.

Retrisa Portal — Preview

Kestrel & Vance LLP · October 2026

Demo
  • Device health

    • Devices encrypted: 37 of 38 (1 being fixed) (needs attention)
    • Devices up to date: 36 of 38 (2 need a restart) (good)
  • Security status

    • MFA turned on: 33 of 33 accounts (good)
    • Files shared outside the firm: 4 sites to review (needs attention)
  • Backup status

    Where backup is in scope

    • Backups: 31 of 31 nights, restore tested Aug 28 (good)
  • Monthly activity

    • Monthly updates installed on 36 of 38 devices
    • 1 new starter set up, 1 leaver removed
    • Backup restore tested and verified
Demo figures for a fictional company.

FAQ

Pricing questions

Is day-to-day IT support included?

These subscriptions cover ongoing administration, maintenance and security management. Day-to-day employee helpdesk and troubleshooting are not included.

What does account onboarding and offboarding cover?

Creating and removing an employee’s accounts, access, permissions and multi-factor authentication. Preparing or installing new or replacement computers is not part of standard onboarding.

Why is Premium priced “from” $75?

Premium adds backup and the management of agreed servers and office network equipment. The final per-user price depends on those quantities and on backup capacity, retention and recovery scope, which are confirmed with you before service begins.

Are Microsoft 365 or Google Workspace licenses included?

No. Microsoft 365 or Google Workspace subscriptions, any additional required third-party licenses, and hardware are separate from your Retrisa subscription.

Is the Retrisa Portal included?

Yes. The Retrisa Portal is available with every subscription: one plain-language view of device health, security status, backup status where applicable, and monthly activity. Every subscription also includes monthly IT health reporting, and Premium adds expanded reporting on infrastructure and backup health.

How do we get started?

With an IT Health Assessment. We review your environment, quote any initial onboarding, and agree final pricing and scope with you before work starts.

Have a question about your own environment? Talk to Retrisa

Let’s build an IT environment you don’t have to worry about.

Start with an IT Health Assessment: a clear, written view of access, devices, business systems and security. No pressure, no obligation, and the findings are yours to keep.

Based in Fort Lauderdale, Florida. Serving growing businesses across Broward County, Miami and South Florida, with remote support nationwide.