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Retrisa: rethink • rebuild • resolve

Miami, FL

Managed IT services in Miami

For Miami businesses whose teams rarely sit in one office: secure sign-in, email, laptops and Microsoft 365 or Google Workspace, managed by one accountable team and reported on every month.

Managed IT in Miami

Miami companies are often spread out. A firm might keep an office in Brickell or Downtown, have staff working from Coral Gables, Doral or home, and people who travel a lot. Their technology lives in the cloud and on laptops far more than in a server room, which changes where the risk is: in sign-ins, in email and in devices that leave the building every day.

Retrisa manages that environment from end to end. Accounts, devices, Microsoft 365 or Google Workspace and security are looked after by one team, from our base in Fort Lauderdale, with a written scope that says exactly what we are responsible for.

What we manage

What we manage for Miami teams

Built around identity and email first, because that is where cloud-first businesses are most exposed.

  • Secure sign-in

    MFA on every account, sign-in rules that block risky access, and admin rights kept to a documented few, so a password stolen on hotel Wi-Fi is not enough to get in. Part of cybersecurity.

  • Email you can trust

    Phishing and impersonation protection, and SPF, DKIM and DMARC set up for your domain in Microsoft 365. Payment and wire-change emails are a common target for finance, real estate and trade businesses.

  • Laptops and phones, wherever they are

    Devices enrolled, encrypted and kept up to date through endpoint management, and locked or wiped if one is lost.

  • Files, sharing and backup

    OneDrive, SharePoint or Google Drive organized so sharing is deliberate, with backup and recovery that is tested rather than assumed.

How we work

How we work with Miami businesses

Most of the work is done remotely, which suits teams that are seldom in one place. Changes go through managed tools rather than someone visiting each desk: a new hire gets access from a defined role, a new laptop arrives configured, and when someone leaves, their accounts and devices are closed the same way every time.

Leadership sees the result in the Retrisa Portal: a monthly report in plain language covering what was done, what needs a decision and what we recommend. For longer-term planning, such as budgets, renewals and a roadmap for the next year, IT strategy and vCIO sessions put the decisions on one page.

Local context

Staying open through hurricane season

Between June 1 and November 30, Miami businesses plan around storms that can close offices and high-rise buildings for days. When IT is cloud-first, a closed office does not have to mean a closed business, as long as a few things are already true.

People can sign in securely from home with MFA. Their laptops are encrypted and updated. Files live in OneDrive or SharePoint rather than on a local drive. Microsoft 365 or Google Workspace data is backed up separately, so a deleted mailbox or a ransomware event is recoverable. Each of these is worth checking before the season, not after a warning is issued.

Storm-themed phishing, such as fake insurance, relief or payment emails, tends to follow major storms. Email protection and the security awareness training on the Managed Security plan help staff recognize it.

Industries

Miami industries we support

What we look after differs by sector; each page covers the details.

Relevant services

Projects we can run

Projects are quoted separately from the monthly plans.

Talk to Retrisa about your Miami team

Tell us how your team works today and what you would like to change. We will set up a short introductory call.

Talk to Retrisa